Saint Michael’s Medical Center Goes Live with Kronos

CHELMSFORD, Mass. (October 06, 2009) – Saint Michael’s Medical Center, a member of the Catholic Health East system, is live with workforce management solutions from Kronos® Incorporated following a rapid, four-month implementation. The time and attendance and employee scheduling solutions from Kronos replace partially manual and disparate systems previously used to manage the organization’s 2,300 employees.
News Facts

* Kronos is the workforce management vendor of choice for Catholic Health East, which expedited the software selection process for Saint Michael’s.
* Saint Michael’s previously used various manual processes and a scheduling system from another vendor to manage its workforce. These systems created redundant and error-prone manual processes and did not allow managers visibility into how labor could be utilized optimally for the highest level of patient care.
* By automating the time and attendance process with Kronos, Saint Michael’s is reducing the risk of errors and payroll inflation common to manual processes.
* The employee scheduling application will help Saint Michael’s determine the correct number of employees to cover shifts and the best workers to fill open shifts. The application takes the guesswork out of the process and gives managers the tools they need for an optimized deployment of the workforce.
* Saint Michael’s already used a labor analytics application from Kronos to gain real-time visibility into workforce data, which allowed managers to proactively manage the workforce.
* The Kronos time and attendance, employee scheduling, and labor analytics software, working in tandem with Kronos data collection devices, is helping Saint Michael’s control labor costs, minimize compliance risk, and improve workforce productivity.
* High labor expenses prompted the organization to expedite the Kronos implementation. The quick implementation saved upfront costs including staff hours and deployment expenses, allowing the medical center to achieve immediate ROI.

Supporting Quotes

* Angelo Schittone, vice president and chief information officer, Saint Michael’s Medical Center
“Kronos is an excellent workforce management solution that offers both functionality and ease of use. We view Kronos as a strategic technology partner to help us achieve our operational goals through complete automation of key workforce business processes.”
* Brian Graves, global practice leader of healthcare, Kronos
“Our configurable applications coupled with our skilled staff who adopt best practices learned from thousands of implementations allow us meet aggressive go-live objectives. It is always a pleasure to partner with progressive healthcare organizations such as Saint Michael’s, which are focused on productivity improvement to help deliver the highest level of patient care.”

Source: Kronos

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