Category: Computer & Electronics

Meijer Stores Expands Deployment with MicroStrategy Report Services

Over 1,000 Users for Reporting & Analysis of Sales & Merchandising

McLEAN, VA, (March 15, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Meijer Stores has expanded its MicroStrategy deployment with MicroStrategy Report Services(TM) for enterprise-wide reporting and analysis. Meijer is a family-owned and operated grocery and general merchandise retailer operating 158 stores throughout Illinois, Indiana, Kentucky, Michigan, and Ohio.

As a customer since 2000, Meijer is using the MicroStrategy platform for reporting and analysis on sales, merchandising and market basket applications. Over 1,000 users, including buyers, planning managers and pricing managers, already use MicroStrategy to analyze over a terabyte of critical data to identify areas of business improvement, streamline operations, and recognize cross- and up-sell opportunities.

“We’re adopting MicroStrategy Report Services because it provides an integrated reporting and analysis solution with content-rich, user-friendly reports that empower our employees to make more strategic and proactive decisions,” said one Meijer Business Executive.

“Combining the best in business analytics and reporting, MicroStrategy Report Services is increasingly being adopted as a complete enterprise analytical and reporting solution,” said MicroStrategy’s COO Sanju K. Bansal. “Our retail customers continue to enjoy success with MicroStrategy-based applications; in fact, seven of the top ten global retailers use MicroStrategy.”

About Meijer Stores

Meijer is a family-owned and operated grocery and general merchandise retailer operating 158 stores throughout Illinois, Indiana, Kentucky, Michigan, and Ohio. Meijer can also be found on the INTERNET at meijer.com.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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U.S. Borax Adopts MicroStrategy as Enterprise-Wide Business Intelligence Standard

For Worldwide Marketing & Sales Applications

McLean, VA, (March 08, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that its existing customer U.S. Borax, Inc. has adopted the MicroStrategy Business Intelligence Platform(TM) as its enterprise-wide business intelligence standard. U.S. Borax will harness MicroStrategy for analysis of and reporting on its marketing and sales trends worldwide.

U.S. Borax, Inc. supplies nearly half the global demand for borates – essential nutrients for plants, part of a healthy human diet, and key ingredients in fiberglass, ceramics, detergents, fertilizers and wood preservatives. The company employs nearly 1,500 people worldwide and ships its products to customers in nearly 100 countries.

U.S. Borax will primarily utilize MicroStrategy for its extensive “Marketing and Reporting System” (MARS). This system is used to report on sales figures, forecast projections, estimate competitive sales and gauge the state of the business. MicroStrategy users will include U.S. Borax executives, marketing analysts, sales representatives, financial analysts, distribution analysts and production supervisors.

“MicroStrategy has proved to be an excellent choice for Borax since we started using it in 1997,” said U.S. Borax’s Manager of Marketing Information Systems Jon Ashton. “We first chose MicroStrategy because of its flexible reporting capabilities, superior analytics, ease-of-use and ease-of-administration. These reasons have not changed. In fact, many of the products we first compared it against are no longer around. MicroStrategy is truly a quality product.”

“Industry leaders like U.S. Borax demand only high standards for business intelligence reporting and analysis,” said MicroStrategy COO Sanju Bansal. “The fact that U.S. Borax has been a customer of MicroStrategy since 1997, and is still expanding its applications of our platform, is testament to our technology’s outstanding capabilities and the bottom-line benefits it can engender.”

About U.S. Borax

U.S. Borax operates California’s largest open pit mine in Boron, California – one of the richest borate deposits on the planet. The company supplies nearly half the world’s demand for refined borates, minerals essential to life and modern living.

Borax traces its roots to California’s Death Valley, where borate deposits were discovered in 1872. The twenty mule teams which the company used to haul ore out of the remote desert live on as a symbol of the company’s commitment to innovation. In 2002, U.S. Borax celebrated 130 years of continuous business in California.

Today, U.S. Borax is acknowledged as the world leader in borate technology, research and development. U.S. Borax is a member of the Rio Tinto Group (NYSE: RTP).

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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Leading European Retailer Fnac Adopts MicroStrategy as Business Intelligence Standard for Enterprise Reporting

To Assess Sales for All Fnac Departments

McLEAN, VA (March 01, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Fnac has adopted the MicroStrategy Business Intelligence Platform(TM) as the enterprise standard for its new reporting applications. Based in France, Fnac is the leading retailer of books, music, consumer electronics and entertainment in France, Belgium, Spain and Portugal. Fnac has more than 15 million customers with 2002 revenue of $3.5 billion euros.

Currently, 200 Fnac employees, including store managers, headquarters personnel, and financial, sales and marketing analysts, utilize MicroStrategy technology to access an Oracle data warehouse. Approximately 15 MicroStrategy-based applications, including an extranet, will enable key employees to track sales performance and monitor margins online for all of Fnac’s departments.

“We selected the MicroStrategy platform because of its sophisticated yet easy-to-use reporting capabilities, its powerful analytics, and its ability for rapid deployment of BI applications,” said François Pereira, CTO, Fnac. “In addition, we were looking for a scalable, integrated platform that would grow with us as our needs changed. MicroStrategy’s platform offers exceptional scalability for building numerous applications and accommodating very large databases and user populations. This will provide us with valuable insight to enhance our sales operations across our large enterprise.”

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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Value City Department Stores, DSW and Filene’s Basement Select MicroStrategy as Their Enterprise Reporting Standard

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Retail Ventures Services, Inc. (a subsidiary of Retail Ventures, Inc., NYSE: RVI), has chosen the MicroStrategy Business Intelligence Platform� as its enterprise report

McLean, Va., (February 23, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Retail Ventures Services, Inc. (a subsidiary of Retail Ventures, Inc., NYSE: RVI), has chosen the MicroStrategy Business Intelligence Platform(TM) as its enterprise reporting standard.

RVI operates a strong portfolio of off-price retailing brands with three very distinct retail concepts: Value City Department Stores, DSW and Filene’s Basement. These brands encompass the off-price retail segment, both in terms of price point and merchandising, as well as geography. Value City Department Stores, DSW and Filene’s Basement employees, merchandising analysts, and senior management, will use MicroStrategy software to analyze customer data and product inventories. Ken DeWitt, RVI Sr. Vice President and CIO, stated that, “end users will be able to perform sales, category and inventory management analyses in order to more effectively track promotions, product mix and inventory levels.”

“Retail Ventures’ commitment to MicroStrategy is further proof of the importance of business intelligence to large corporations today,” said MicroStrategy’s COO Sanju K. Bansal. “Leading retailers like Value City Department Stores, DSW and Filene’s Basement are choosing MicroStrategy’s industrial-strength platform to gain visibility into their operations and make revenue-generating decisions that please management, shareholders, and most importantly, a discerning customer base.”

About Retail Ventures, Inc.

Retail Ventures, Inc., headquartered in Columbus, Ohio, is a leading off- price retailer with stores in the Midwest, Northeast and Southeast. It currently operates 116 Value City Department Stores, 142 DSW stores and 21 Filene’s Basement stores.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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Grange Insurance Expands Deployment with MicroStrategy Report Services

Enterprise Reporting & Analysis of Sales and Loss Ratio Applications

McLEAN, Va. (February 17, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Grange Insurance has expanded its deployment of MicroStrategy with MicroStrategy Report Services(TM) to provide enterprise reporting and analysis of sales and loss ratios. With over a billion dollars in written premiums, Grange Insurance is a property and casualty insurer that offers home, auto and business insurance and a full line of life insurance and financial products through wholly owned subsidiaries Grange Life and The Grange Bank.

More than 300 Grange Insurance associates including territory managers, portfolio managers, and customer management personnel, already use MicroStrategy to analyze four terabytes of data to identify areas of improvement in product design, customer management, and to recognize cross- and up-sell opportunities. These users are able to use this insight to assist them in seeking to increase the profitability of each product, region or agent.

“Building on our existing platform, we selected MicroStrategy Report Services because we needed an integrated reporting and analysis solution that would provide a single dashboard for each individual agent with advanced reporting capabilities,” said Tony Simpkins, Project Lead at Grange Insurance. “MicroStrategy Report Services creates content-rich, user-friendly reports that empower our associates to make more strategic and proactive decisions allowing us to better assess performance and enhance operational efficiencies.”

“MicroStrategy Report Services combines the best in business analytics and reporting to bring customers an integrated technology that is designed to fulfill their analytical data and reporting requirements enterprise-wide,” said MicroStrategy’s COO Sanju Bansal. “We’re proud to continue our relationship with Grange Insurance. We have found companies are increasingly recognizing that MicroStrategy’s industrial-strength platform provides outstanding enterprise-class reporting and business-intelligence applications.”

About Grange Insurance

Grange Insurance, based in Columbus, Ohio, has been “your partner in protection” since 1935. Grange offers auto, home, life, business and farm insurance protection, plus financial services through The Grange Bank, in Ohio, Georgia, Illinois, Indiana, Kentucky, Michigan and Tennessee. Grange Insurance is also affiliated with Integrity Mutual Insurance Company of Appleton, WI, which offers its own insurance products and access to The Grange Bank through independent agents in Wisconsin, Minnesota and Iowa.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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FleetBoston Financial Executive Wins MicroStrategy’s Individual Excellence Award

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that it has selected Michael Caron, a Director in Business Development and Strategy at FleetBoston Financial (NYSE & BSE: FBF), as winner of MicroStrategyâ??s Individual Excel

McLean, Va., (February 11, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that it has selected Michael Caron, a Director in Business Development and Strategy at FleetBoston Financial (NYSE & BSE: FBF), as winner of MicroStrategy’s Individual Excellence in Business Intelligence award. Michael Caron was recognized today at MicroStrategy World 2004 in Miami, Florida.

FleetBoston Financial, a diversified financial services company with assets of $197 billion, offers a comprehensive array of financial solutions to over 18 million individual, corporate, and institutional customers. A MicroStrategy customer since 1998, FleetBoston Financial has deployed MicroStrategy enterprise-wide to anchor multiple, high-value business intelligence applications.

With Mr. Caron’s guidance and leadership, these applications have had significant bottom-line benefits for Fleet. One of these applications, BI 2.0, provides a comprehensive view of Fleet’s commercial customers and represents the backbone of the bank’s analytical CRM strategy. Deployed through a portal environment, MicroStrategy provides Fleet’s 2,000 relationship managers, portfolio managers and business analysts with detailed revenue, expense, and profitability information. This business intelligence portal is integrated into the workflow of Fleet’s Seibel sales force automation solution. This consolidated customer view has helped drive a 21 percent increase in sales productivity.

Further, Fleet’s use of business intelligence to improve campaign design and direct marketing has increased cross-sell revenues and products used per customer 14 and 16 percent, respectively.

The benefits of using MicroStrategy to access, analyze, and share information in Fleet’s enterprise data warehouse are recognized throughout the company. Fleet has seen positive change and product gains in its sales management process, as well as improvements in product cross-sell, especially across different lines of business as the velocity of referrals increases. Mr. Caron has also worked across divisions at Fleet to improve the use of business intelligence in the transaction approval and pricing processes, making available customer information in a way that reduces handling time and makes managers more efficient.

“I’m very honored to receive MicroStrategy’s Best Practices In Business Intelligence Individual Excellence award,” said Michael Caron. “MicroStrategy’s capabilities have enabled us to achieve real cost-savings and revenue growth. This award is a reflection of the hard-working and talented group of professionals that work with me everyday to maximize the benefits of the MicroStrategy platform. I accept this individual excellence award on behalf of my great team, and thank MicroStrategy for this honor.”

“Our customers can achieve significant improvement in their businesses with MicroStrategy’s technology; however, Michael Caron has exhibited exceptional distinction, defined leadership and innovation in business intelligence software deployment,” said MicroStrategy’s COO Sanju K. Bansal. “With over 20 years of experience in information technology, Michael Caron has played a critical role in deploying MicroStrategy’s business intelligence platform at Fleet and is helping make it a smarter, more proactive company.”

About FleetBoston Financial

FleetBoston Financial (NYSE & BSE: FBF), a diversified financial services company with assets of $197 billion, offers a comprehensive array of financial solutions to over 18 million individual, corporate, and institutional customers. Products and services are available through a variety of channels including 1,460 stores and more than 3,400 ATMs from Maine to Pennsylvania, HomeLinkSM online banking, and telephone banking. Fleet is the leading small business and commercial banking provider in the Northeast and a premier provider of financial services to selected industries nationwide.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

Tags:

MicroStrategy Honors Three Companies for Excellence in Enterprise-Class Business Intelligence

KPMG, METRO Group and TRX Inc. Awarded at MicroStrategy World 2004 User Conference

Miami, FL (February 11, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today honored three companies for achieving outstanding enterprise-class business performance with their MicroStrategy-based business intelligence applications. The “Best Practices in Business Intelligence” award winners for 2004 are KPMG LLP, METRO Group and TRX Inc. These customers have deployed world-class business intelligence (BI) applications and are successfully leveraging them across the enterprise to boost revenue, enhance efficiency and productivity, strengthen customer relationships and increase their competitive advantage. The awards were announced at the company’s international user conference, MicroStrategy World 2004, in Miami, FL. The award categories and their winners are:

* Best Extranet Deployment: TRX Inc.
* Best User Scalability: KPMG LLP
* Best Data Scalability: METRO Group

“We’re pleased to honor these three companies, all industry leaders, for demonstrating best practices in their MicroStrategy business intelligence deployments,” said MicroStrategy COO Sanju K. Bansal. “The honorees have deployed innovative, enterprise-wide applications that help make thousands of their employees more efficient and proactive; they have harnessed vast, terabyte-sized databases for new insights to strengthen their internal operations and bring new value to their customers worldwide; and they have devised new, cost-saving solutions to common problems faced by business intelligence practitioners. We congratulate these three winners for their technology achievements and for making MicroStrategy software a critical component of their strategy to become better, smarter businesses.”

Following is a brief description of this year’s winners:

* TRX Inc.:TRX Inc., a Business Process Outsourcing (BPO) company, is the winner in the Best Extranet Deployment category. Serving one of the world’s largest credit card issuers, they developed and deployed an extranet allowing 5,200 corporate credit card customers to access and analyze credit card transactional detail. The 1.5-terabyte IBM® DB2-based data warehouse provides insight into corporate card activity, invoice detail, merchant summary information, spend categories, transaction level activity and travel details. “We were able to deploy a large-scale, highly secure extranet application in a four-month timeframe with MicroStrategy,” said Christopher M. Brittin, vice president at TRX Inc. “This application sets the standard for providing immediate access to and analysis of corporate data for thousands of end users.” Atlanta-based TRX Inc., the world’s largest processor and fulfiller of travel transactions, is a privately held company with 1,400 employees worldwide. TRX ranked #330 on the Inc 500 list of the fastest growing private companies in 2002, and has demonstrated over 698% sales growth over the past five years.
* KPMG LLP: A customer since 2000, KPMG LLP is the winner in the User Scalability category. The KPMG end-user community consists of 13,000 engagement partners, managers and coordinators working in 125 locations across the U.S. and Canada. They access 30,000 Excel report workbooks created bi-monthly by MicroStrategy, and these workbooks are accessible both via the web and via email. “The platform has enabled us to distribute critical data information to thousands of end users in a timely manner,” said Francis Powers, Associate Director of Enterprise Reporting at KPMG. KPMG LLP (www.us.kpmg.com) is the U.S. member firm of KPMG International. With nearly 100,000 people worldwide, KPMG International member firms provide audit, tax and advisory services from 715 cities in 148 countries.
* METRO Group:A customer since 1997, the METRO Group is the winner in the Best Data Scalability category for using the MicroStrategy platform to analyze terabytes of transactional, product, market and customer data, stored in a data warehouse that is based on Teradata®. “The MicroStrategy platform anchors a massive, worldwide data warehousing solution that includes thousands of MicroStrategy end users, accessing a growing 36-terabyte Teradata installation,” said Dr. Harald Boden, Head of Department Data Warehouse Systems at METRO Group Information Technology. “The MicroStrategy platform has the scalability and flexibility we need to support numerous analytical applications and thousands of users, as well as future applications that will support our operations across 28 countries. MicroStrategy’s business intelligence solution offers unique characteristics needed for a continuously growing large data warehouse environment.” METRO Group, the world’s fifth-largest retailer with sales revenues reaching EUR 51.5 billion in 2002, has approximately 240,000 employees and is now represented in 28 countries through its Metro/Makro Cash & Carry, Real, Extra, Mediamarkt, Saturn, Praktiker and Kaufhof brands.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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Lloyd’s Market Insurer Amlin Plc Selects MicroStrategy as Business Intelligence Standard

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Amlin plc has chosen the MicroStrategy Business Intelligence Platform� as its enterprise-wide business intelligence standard. Amlin plc is a leading insurer operating i

McLean, Va., (February 03, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that Amlin plc has chosen the MicroStrategy Business Intelligence Platform(TM) as its enterprise-wide business intelligence standard. Amlin plc is a leading insurer operating in the Lloyd’s market, with managed capacity for 2003 of £1.1 billion.

Amlin is utilizing the MicroStrategy platform to analyze and report on policy, claims, exposure and reinsurance data; and to provide end users with the ability to understand and report on forecasts across all of their divisions. Amlin’s deployment was targeted at four groups of users, including executives, power users, managers and data analysts, running reports and analysis against a Microsoft® SQL Server data warehouse. With MicroStrategy, executives can view high-level customized summary data with drill- down capabilities where needed, and are able to gather summary-level data for managerial purposes. Power users can create and design custom reports and data analysts will use the data to identify and communicate trends in the market.

“We wanted a reporting solution that would perform well, be easy to use and scale throughout the organization to meet all of our reporting needs and enable us to make accurate decisions,” said David Harris, Operations Director, Amlin plc. “We were looking for the best solution to help us manage our regulatory information requirements whilst, at the same time giving us competitive advantage in our market. MicroStrategy is helping us to achieve our goals through a single integrated platform and a Web interface and by providing a way of managing standard reporting across the company so that we have consistent and well defined information sources that we can rely upon.”

“We’re proud to be working with a company such as Amlin plc, which is widely recognized for its financial strength and durability while providing clients with up-to-date best practices supported by leading -edge technology,” said MicroStrategy’s COO Sanju Bansal. “Three of the top five global insurance companies are MicroStrategy customers and are utilizing applications like customer analysis, financial analysis and compliance, fraud profiling and risk analysis.”

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,500 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, HP, and Teradata, a division of NCR. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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MicroStrategy Reports 19 Percent Increase in Revenues and 23 Percent Increase in License Revenues in 2003

GAAP Profitable in Q4 2003; Best Revenue Quarter in Three Years

MCLEAN, Va., (January 29, 2004) –

MicroStrategy(R) Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, today announced its financial results for the three- month period ended December 31, 2003 (the fourth quarter of its 2003 fiscal year), reporting GAAP profitability and significant revenue growth from the preceding year. Full year 2003 revenues were $175.6 million versus $147.8 million in 2002, a 19 percent increase. License revenues in 2003 were $77.2 million versus $62.9 million in 2002, a 23 percent increase.

In terms of both overall and license revenues, the fourth quarter of 2003 was MicroStrategy’s best quarter in three years. In the fourth quarter, revenues increased by approximately 23 percent and license revenues grew by approximately 14 percent, in comparison to the same period last year. This marked the fifth consecutive quarter of year-over-year license revenue growth.

Fourth quarter 2003 revenues were $51.7 million versus $42.0 million in the fourth quarter of 2002 and $42.8 million in the third quarter of 2003. Fourth quarter 2003 license revenues were $23.4 million versus $20.5 million in the fourth quarter of 2002 and $17.7 million in the third quarter of 2003. Net income attributable to common stockholders for the fourth quarter of 2003, determined in accordance with Generally Accepted Accounting Principles (GAAP), was $17.5 million, or $1.02 per share on a diluted basis. This result included a non-cash income tax benefit from a change in the deferred tax valuation allowance of $5.2 million and a non-cash benefit from discontinued operations of $0.8 million. Fourth quarter 2003 income from operations was $12.5 million versus $4.5 million in the fourth quarter of 2002 and $7.0 million in the third quarter of 2003.

“By all objective financial measures, 2003 was an outstanding year for MicroStrategy, and Q4 was a particularly solid quarter,” said MicroStrategy President and CFO Eric F. Brown. “In 2003, our revenue growth was healthy; our license revenue growth especially robust; and the year was finished as it was started, with MicroStrategy being GAAP profitable.”

“MicroStrategy starts 2004 as a financially strong company with very positive market awareness and momentum,” said MicroStrategy Chairman and CEO Michael J. Saylor. “With the recent release of MicroStrategy Report Services(TM), we are extending our offerings beyond business analytics to the fast-growing enterprise-reporting space. We now offer an industrial-strength business intelligence platform that provides integrated reporting, analysis and information delivery. Customers are responding very positively to MicroStrategy Report Services, and we believe 2004 is shaping up to be an exciting year.”

Added 201 New Customers and New Deals

New customers and new deals with existing customers in Q4 2003 included:

Agriliance, LLC, Albertsons, Inc., Applebee’s International, Inc., AutoTrader.com, Bank of Montreal, Barnesandnoble.com, CareerBuilder, Inc., Cascade Natural Gas Company, CCC Information Services Group Inc., Cox Communications, Darden Corporation, First Franklin Financial Corporation, Giorgio Armani Corporation, Grange Insurance, Guess?, Inc., H&R Block, Inc., Hannaford Bros. Co., Hawaii Medical Service Association, IMS Health Incorporated, Ingenix, Inc., Lowe’s Companies, Inc., The May Department Stores Company, Meijer, Inc., Metropolitan Life Insurance Co., Michaels Stores, Inc., National Institutes of Health, Novartis Pharmaceuticals, R. H. Donnelley Corporation, Shaw Industries, Inc., Spectrum Health, State of Tennessee, The Wet Seal, Inc., TRX Data Services, Inc., Twentieth Century Fox Television, Universal Studios, Verizon Communications.

Examples of Noteworthy Customer Deals from Q4 2003:

Agriliance

Agriliance, LLC (www.agriliance.com) of St. Paul, MN has selected the MicroStrategy Business Intelligence Platform for their enterprise business intelligence environment. Against an Oracle 9 database, over 600 users will utilize the MicroStrategy platform to track and assess business data across the sales, marketing and financial functions. End users will gain an enhanced ability to track and assess their business in today’s dynamically changing agribusiness environment.

AutoTrader.com

AutoTrader.com, the Internet’s leading auto classifieds marketplace and consumer information website, selected MicroStrategy Report Services for enterprise-wide reporting and analysis. Over 800 AutoTrader.com employees will run reports against a 7-terabyte data warehouse and will use MicroStrategy Report Services for sales analysis and reporting to improve operational efficiencies and competitive insight.

Grange Insurance

Grange Insurance, a property and casualty insurer, has expanded its deployment of the MicroStrategy platform as its enterprise-wide standard for reporting and analysis. More than 300 associates, including internal marketing, pricing and customer management personnel, access product sales, transaction and customer interaction data via the Web to analyze and identify areas of improvement in product design and customer management, and to recognize cross and up-sell opportunities. With the addition of MicroStrategy Report Services, Grange associates have an integrated reporting solution that provides a single dashboard for each individual agent with pixel perfect printing quality.

Hawaii Medical Service Association

Hawaii Medical Service Association (HMSA), a nonprofit, mutual benefit society founded in 1938, has selected MicroStrategy for their Corporate Business Intelligence solution. The company will utilize the MicroStrategy platform to track and assess business data across clinical and financial areas to provide end users with greater insight into the company’s benefit costs. HMSA selected the MicroStrategy platform for its scalability and functionality.

Meredith Corporation

Meredith Corporation, one of the nation’s leading media and marketing companies with businesses centering on magazine and book publishing, television broadcasting, and interactive and integrated marketing, selected MicroStrategy for enterprise-wide enhanced customer analysis. The MicroStrategy platform will enable Meredith Corporation to perform query and reporting applications through a user-friendly Web interface against a Teradata(R) data warehouse. With the new MicroStrategy-based applications, Meredith Corporation will be able to conduct a wide range of Web-enabled reports and investigative data patterns and a full scope of query and statistical analyses.

Metropolitan Life

Metropolitan Life has expanded its deployment of the MicroStrategy platform for sales reporting and analysis. Approximately 1,500 users, including underwriters, sales managers and marketing personnel perform sales analysis against an IBM DB2 data warehouse. In the most recent deployment, MetLife is utilizing the MicroStrategy platform to track and assess business data across its Individual Business department to provide end users with greater insight into business operations.

MicroStrategy’s Strategic Partnerships

Signed 29 Agreements with Systems Integrators and OEMs (Original Equipment Manufacturers)

New partners include:

C3i, Incorporated, CGE&Y, CGI, Inc., Cognizant Technology Solutions, CSI, Dynix, HR Vista, JaiTech Systems, Inc., Jelecos Systems, Inc., Vivare, Inc., and XeoMatrix Incorporated.

MicroStrategy Releases Breakthrough Business Intelligence Reporting Technology

In November 2003, MicroStrategy released its breakthrough business intelligence reporting technology, MicroStrategy Report Services, which allows the extension of high-value business intelligence to the whole enterprise, and is specifically designed to appeal to non-technical users. The new technology is winning high praise from MicroStrategy customers and partners for its ability to deliver a wide range of enterprise report types. MicroStrategy Report Services simplifies the deployment of business intelligence applications throughout a large organization — to all its employees, customers, and suppliers. It provides content-rich, user-friendly reports that can enrich existing business intelligence applications and ease the creation of numerous new ones. MicroStrategy Report Services can deliver scorecards to executives, ‘managed metrics’ reports to business-unit leaders, business performance reports to divisional managers, operational reports to all personnel, and invoices and statements to external consumers.

In November, MicroStrategy won two 2003 DM Review Readership Awards for the categories of Analytic Applications, Business Performance Management and Web Analytics and Business Intelligence. MicroStrategy was the only company to win multiple awards from the readers of this leading trade publication. “Each year our highly informed readers identify the companies that provide industry-leading solutions. Our readers recognize the quality of MicroStrategy’s Business Intelligence Platform for overall business intelligence, as well as for analytic applications,” said Jean Schauer, Editor in Chief of DM Review. “We sincerely congratulate MicroStrategy and commend them for their commitment to excellence.”

Outlook and Financial Guidance Information

The following statements are subject to risks and uncertainties described at the end of this press release. Management guidance for 2004 contained herein is valid as of the date of this press release only and supersedes any previously announced guidance as to the company’s expectations for financial results for 2004.

(in millions, except
for per share data) Q1 2004 Range Full Year 2004 Range

Revenue $40.0 – $43.0 $185.0 – $195.0
Net Income $2.5 – $4.5 $28.8 – $33.2

GAAP diluted earnings
per share $0.14 – $0.26 $1.70 – $1.90
GAAP diluted weighted
average shares
outstanding 17.0 – 17.5 17.0 – 17.5

Additional Financial
Information

Amortization of
intangible assets ($0.02) – ($0.02) ($0.07) – ($0.07)
Total of Additional
Financial Information ($0.02) – ($0.02) ($0.07) – ($0.07)

MicroStrategy will be discussing its fourth quarter 2003 results on a conference call today beginning at approximately 5:30 p.m. EST. To access the conference call dial 877-597-9704 (domestically) or 706-364-6550 (internationally) and mention Michael Saylor as Chairperson. A live Webcast and replay of the conference call will be available at http://www.microstrategy.com/investor. A 48-hour replay of the call will also be available by dialing 800-642-1687 (domestically) or 706-364-6550 (internationally), conference ID4803489.

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities – excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,300 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun, and HP. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at http://www.microstrategy.com.

MicroStrategy, MicroStrategy 7, MicroStrategy Business Intelligence Platform, MicroStrategy 7i, and MicroStrategy Report Services are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

This press release may include statements that may constitute “forward- looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i and MicroStrategy Report Services software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MICROSTRATEGY INCORPORATED
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)

Three Months Ended Twelve Months Ended
December 31, December 31,
2003 2002 2003 2002
(unaudited) (unaudited) (unaudited) (audited)

Revenues
Product licenses $23,403 $20,466 $77,221 $62,865
Product support and
other services 28,269 21,503 98,356 84,962

Total revenues 51,672 41,969 175,577 147,827

Cost of Revenues
Product licenses 899 841 3,240 2,925
Product support and
other services 6,388 6,122 24,745 24,975

Total cost of
revenues 7,287 6,963 27,985 27,900

Gross profit 44,385 35,006 147,592 119,927

Operating Expenses

Sales and marketing 16,846 13,150 57,475 48,179
Research and development 6,048 7,851 27,684 26,297
General and
administrative 8,955 7,571 32,580 27,635
Restructuring and
impairment charges – 1,434 1,699 4,198
Amortization of
intangible assets 16 512 182 3,195

Total operating
expenses 31,865 30,518 119,620 109,504

Income from operations 12,520 4,488 27,972 10,423

Financing and Other
Income (Expense)

Interest income 99 119 644 728
Interest expense (note 1) (61) (2,363) (5,109) (8,413)
Loss on investments – – – (523)
Reduction in estimated
cost of litigation
settlement – – – 11,396
Gain (loss) on early
extinguishment of
notes payable – 2,089 (31,069) 6,750
Gain on contract
termination – – – 16,837
Other income, net 449 356 307 2,109

Total financing and
other income (expense) 487 201 (35,227) 28,884

Income (loss) from
continuing operations
before income taxes 13,007 4,689 (7,255) 39,307
(Benefit) provision
for income taxes (3,722) 59 (2,587) 1,190

Net income (loss)
from continuing
operations 16,729 4,630 (4,668) 38,117

Discontinued Operations

Gain on discontinued
operations 765 – 765 –

Net income (loss) 17,494 4,630 (3,903) 38,117

Dividends, accretion,
and beneficial
conversion feature
on convertible
preferred stock – – – (6,874)
Net gain on refinancing
of series B, C and D
convertible preferred
stock – – – 36,135

Net income (loss)
attributable to common
stockholders $17,494 $4,630 $(3,903) $67,378

Basic earnings (loss)
per share

Continuing
operations $1.05 $0.34 $(0.31) $3.20
Discontinued
operations $0.05 $- $0.05 $-

Net income (loss)
attributable to
common stockholders $1.10 $0.34 $(0.26) $3.20

Basic weighted
average shares
outstanding 15,950 13,591 14,804 11,676

Diluted earnings
(loss) per share

Continuing
operations $0.98 $0.33 $(0.31) $3.12
Discontinued
operations $0.04 $- $0.05 $-

Net income (loss)
attributable to
common stockholders $1.02 $0.33 $(0.26) $3.12

Diluted weighted
average shares
outstanding 17,152 13,837 14,804 11,986

(1) Interest expense for the three months ended December 31, 2003 and
2002, includes discount amortization expense on notes payable of $0 and
$1,033, respectively. Interest expense for the twelve months ended December
31, 2003 and 2002, includes discount amortization expense on notes payable of
$2,137 and $2,098, respectively.

MICROSTRATEGY INCORPORATED
CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)

December December
31, 31,
2003 2002
Assets (unaudited) (audited)
Current assets
Cash and cash equivalents $51,882 $15,036
Restricted cash 747 6,173
Accounts receivable, net 30,993 28,195
Prepaid expenses and other current
assets 3,888 5,076
Deferred tax assets, net 1,807 495
Total current assets 89,317 54,975

Property and equipment, net 16,113 18,471
Goodwill and intangible assets, net 604 789
Capitalized software development
costs, net 3,693 4,414
Deposits and other assets 1,380 1,224
Deferred tax assets, net 3,686 –
Total Assets $114,793 $79,873

Liabilities and Stockholders’ Equity
(Deficit)
Current liabilities
Accounts payable and accrued
expenses $12,768 $15,267
Accrued compensation and employee
benefits 17,968 11,352
Accrued interest – 244
Accrued restructuring costs 2,599 5,222
Deferred revenue and advance
payments 28,374 23,961
Notes payable – 4,698
Net liabilities of discontinued
operations – 1,151
Total current liabilities 61,709 61,895

Deferred revenue and advance payments 2,750 1,381
Other long-term liabilities 2,443 2,402
Accrued restructuring costs 3,544 3,663
Notes payable – 45,041

Total Liabilities 70,446 114,382

Stockholders’ Equity (Deficit):
Preferred stock undesignated; $0.001
par value; 4,971 shares authorized;
no shares issued or outstanding – –
Class A common stock; $0.001 par
value; 330,000 shares authorized;
12,362 and 9,157 shares
issued and outstanding,
respectively 12 9
Class B common stock; $0.001 par
value; 165,000 shares authorized;
3,604 and 4,619 shares
issued and outstanding,
respectively 4 5
Additional paid-in capital 387,625 305,334
Deferred compensation – (17)
Accumulated other comprehensive
income 2,619 2,170
Accumulated deficit (345,913) (342,010)
Total Stockholders’ Equity (Deficit) 44,347 (34,509)

Total Liabilities and Stockholders’
Equity (Deficit) $114,793 $79,873

MICROSTRATEGY INCORPORATED
Computation of basic and diluted earnings per share
(in thousands, except per share data)
(unaudited)

Three months ended Three months ended
December 31, 2003 December 31, 2002

Income Shares Per Income Shares Per
(Numerator)(Denomi- Share (Numerator)(Denomi- Share
nator) Amount nator) Amount
Net income from
continuing operations $16,729 $4,630

Gain on discontinued
operations 765 –

Net income 17,494 4,630

Effect of common stock:
Weighted average shares
of class A common stock – 12,346 – 8,972
Weighted average shares
of class B common stock – 3,604 – 4,619

Basic earnings per share 17,494 15,950 $1.10 4,630 13,591 $0.34

Effect of dilutive
securities:
Employee stock options – 1,202 – 203
Series F preferred stock – – – 43

Diluted earnings per
share $17,494 17,152 $1.02 $4,630 13,837 $0.33

MICROSTRATEGY INCORPORATED
Computation of basic and diluted earnings (loss) per share
(in thousands, except per share data)
(unaudited)

Twelve months ended Twelve months ended
December 31, 2003 December 31, 2002

Income Shares Per Income Shares Per
(Numerator)(Denomi- Share (Numerator)(Denomi- Share
nator) Amount nator) Amount

Net (loss) income from
continuing
operations $(4,668) $38,117

Gain on discontinued
operations 765 –

Net (loss) income (3,903) 38,117

Dividends, accretion and
beneficial
conversion feature on
convertible
preferred stock – (6,874)
Net gain on refinancing
of series B, C and D
convertible preferred
stock – 36,135

Net (loss) income
attributable to common
stockholders (3,903) 67,378

Effect of common stock:
Weighted average shares
of class A common stock – 11,200 – 6,469
Weighted average shares
of class B common stock – 3,604 – 4,619
Series A preferred stock – – 327 160
Series B preferred stock – (15,311) 159
Series C preferred stock – (12,054) 95
Series D preferred stock – – (2,992) 174

Basic (loss) earnings
per share (3,903) 14,804 $(0.26) 37,348 11,676 $3.20

Effect of dilutive
securities:
Employee stock options – – – 155
Series F preferred stock – – – 155

Diluted (loss) earnings
per share $(3,903) 14,804 $(0.26) $37,348 11,986 $3.12

The diluted loss per share calculation for the twelve months ended
December 31, 2003 excluded employee stock options of 858,227 because
their effect would have been anti-dilutive.

The numerator in the basic and diluted earnings per share calculation
for the twelve months ended December 31, 2002 has been adjusted to
deduct the $36.1 million gain on the refinancing of the series B, C and D
convertible preferred stock and add back $6.1 million of dividends and
accretion on the series A, B, C and D convertible preferred stock that
would have been excluded from net income attributable to common
stockholders assuming conversion at the beginning of the period under the
if-converted method.

MICROSTRATEGY INCORPORATED
Additional Financial Information

Net Income (Loss) from Continuing Operations and Additional Financial
Information
(in thousands)
Three Months Twelve Months
(unaudited) Ended Ended
December 31, December 31,
2003 2002 2003 2002

Net income (loss) from continuing
operations $16,729 $4,630 $(4,668) $38,117

Additional Financial Information
Restructuring and impairment charges – 1,434 1,699 4,198
Amortization of intangible assets 16 512 182 3,195
Loss on investments – – – 523
Reduction in estimated cost of
litigation settlement – – – (11,396)
(Gain) loss on early extinguishment
of notes payable – (2,089) 31,069 (6,750)
Gain on contract termination – – – (16,837)
Discount amortization expense on
notes payable – 1,033 2,137 2,098
Income tax benefit – change in
deferred tax valuation allowance (5,175) – (5,175) –
Other items 26 (48) 26 26
Total $(5,133) $842 $29,938 $(24,943)

Additional Financial Information — Cash vs. Non-cash
(in thousands)
Three Months Twelve Months
(unaudited) Ended Ended
December 31, December 31,
2003 2002 2003 2002
Non-cash:
Restructuring and impairment charges $- $1,434 $- $1,491
Amortization of intangible assets 16 512 182 3,195
Loss on investments – – – 523
Reduction in estimated cost of
litigation settlement – – – (11,396)
(Gain) loss on early extinguishment
of notes payable – (2,089) 31,069 (6,750)
Gain on contract termination – – – (16,837)
Discount amortization expense on
notes payable – 1,033 2,137 2,098
Income tax benefit – change in
deferred tax valuation allowance (5,175) – (5,175) –
Other items – – – 284
Total non-cash (5,159) 890 28,213 (27,392)

Cash:
Restructuring and impairment charges – – 1,699 2,707
Other items 26 (48) 26 (258)
Total cash 26 (48) 1,725 2,449

Total $(5,133) $842 $29,938 $(24,943)

Additional Financial Information — Diluted Weighted Average Shares
Outstanding

The GAAP diluted loss per share calculation for the twelve months ended
December 31, 2003 excluded employee stock options of 858,227 because their
effect would have had an anti-dilutive impact on the net loss per share
calculation during such period. Had the Company generated net income in
accordance with GAAP, it would have been required under GAAP to include the
dilutive effect of employee stock options in the computation of GAAP diluted
weighted average shares outstanding.

MICROSTRATEGY INCORPORATED
Non-Generally Accepted Accounting Principles (“Non-GAAP”) Financial
Measures

Management believes that the presentation of the additional financial
information is helpful in understanding the ongoing operating results and
cash flow indicators with respect to the Company’s core business because the
additional financial items are non-cash or cash related gains and expenses
incurred during the period that are not associated with ongoing operating
results and are not cash flow indicators of the Company’s core business
operations.

EBITDA and Additional Financial Information
(in thousands)
(unaudited) Three Months Twelve Months
Ended Ended
December 31, December 31,
2003 2002 2003 2002

Net income (loss) attributable to
common stockholders $17,494 $4,630 $(3,903) $67,378

Interest income (99) (119) (644) (728)
Interest expense 61 2,363 5,109 8,413
(Benefit) provision for income
taxes (3,722) 59 (2,587) 1,190
Depreciation and amortization 1,989 2,311 8,652 9,916
Amortization of intangible assets 16 512 182 3,195
Gain on discontinued operations (765) – (765) –

EBITDA $14,974 $9,756 $6,044 $89,364

Additional Financial Information:
Restructuring and impairment
charges – 1,434 1,699 4,198
Loss on investments – – – 523
Reduction in estimated cost of
litigation settlement – – – (11,396)
(Gain) loss on early extinguishment
of notes payable – (2,089) 31,069 (6,750)
Gain on contract termination – – – (16,837)
Other income (449) (356) (307) (2,109)
Dividends, accretion, and
beneficial conversion feature on
convertible preferred stock – – – 6,874
Net gain on refinancing of series
B, C and D convertible preferred
stock – – – (36,135)

Total $(449) $(1,011) $32,461 $(61,632)

Marc Brailov of MicroStrategy Incorporated, +1-703-770-1670, or
mbrailov@microstrategy.com

http://www.microstrategy.com

Source: MicroStrategy

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MicroStrategy Wins Prestigious Intelligent Enterprise Magazine Award

Intelligent Enterprise Publisher Presents Award Today at MicroStrategy HQ

McLean, Va., (January 29, 2004) –

MicroStrategy® Incorporated (NASDAQ: MSTR), a leading worldwide provider of business intelligence software, today announced that it has won Intelligent Enterprise magazine’s 2004 Editors’ Choice Award as one of the “most influential companies enabling the intelligent enterprise.” Intelligent Enterprise’s publisher Fritz Nelson today will present the prestigious award to MicroStrategy executives at the company’s headquarters in McLean, Virginia.

In explaining its selection of MicroStrategy for the award, Intelligent Enterprise stated: “Probably the number one reason we’re still talking about MicroStrategy is that big customers, with big data warehouses, stuck with the company’s BI and analysis products. In 2003, MicroStrategy announced a number of major deals for new and increased business with high-profile organizations, including eBay, Ace Hardware, and the U.S. Postal Service. The positive business is surely due to the second reason: The company went back to work and produced good products.”

Intelligent Enterprise further noted: “Web-based and architecturally integrated, the [MicroStrategy] 7i Business Intelligence Platform and related tools hit the mark, especially for organizations employing advanced BI against large data resources. As a single, integrated platform with tools that share the same metadata, 7i offered a tempting alternative to the software kludge that adds difficulty to many BI implementations. In November 2003, the company threw its hat into the red-hot enterprise reporting market with MicroStrategy Report Services. The new release emphasizes a highly flexible user environment and fast, Web-based production reporting.”

“We’re very proud to receive this honor from Intelligent Enterprise magazine,” said MicroStrategy COO Sanju Bansal. “MicroStrategy continues to be praised for its leadership in producing business intelligence technology that can drive the most critical operations of leading companies worldwide.”

About MicroStrategy Incorporated

Founded in 1989, MicroStrategy is a worldwide leader in the increasingly critical business intelligence software market. Leading Fortune 2000 companies are integrating MicroStrategy’s industrial-strength software into virtually all facets of their businesses. The MicroStrategy Business Intelligence Platform(TM) distills vast amounts of data into vital, probing insight to help drive cost-efficiency, productivity, customer relations and revenue-generation. MicroStrategy offers exceptional capabilities — excellent scalability, powerful analytics, user-friendly query and reporting features and an outstanding, easy-to-use Web interface. Top companies are using MicroStrategy to cost-effectively harness large, multi-terabyte databases; empower thousands of employees at all operational levels; and extend the benefits of business intelligence enterprise-wide and beyond to customers, partners and suppliers.

MicroStrategy has over 2,300 enterprise-class customers, including General Motors, Best Buy, Lowe’s Home Improvement Warehouse, Yahoo!, Visa International, Wells Fargo, Telecom Italia, AT&T Wireless Group and Aventis. MicroStrategy also has relationships with over 500 systems integrators and application development and platform partners, including IBM, PeopleSoft, Sun and Hewlett-Packard. MicroStrategy is listed on Nasdaq under the symbol MSTR. For more information or to purchase or demo MicroStrategy’s software, visit MicroStrategy’s Web site at www.microstrategy.com.

This press release may include statements that may constitute “forward-looking statements,” including its estimates of future business prospects or financial results and statements containing the words “believe,” “estimate,” “project,” “expect” or similar expressions. Forward-looking statements inherently involve risks and uncertainties that could cause actual results of MicroStrategy Incorporated and its subsidiaries (collectively, the “Company”) to differ materially from the forward-looking statements. Factors that could contribute to such differences include: the ability of the Company to implement and achieve widespread customer acceptance of its MicroStrategy 7i software on a timely basis; the Company’s ability to recognize deferred revenue through delivery of products or satisfactory performance of services; continued acceptance of the Company’s products in the marketplace; the timing of significant orders; delays in the Company’s ability to develop or ship new products; market acceptance of new products; competitive factors; general economic conditions; currency fluctuations; and other risks detailed in the Company’s registration statements and periodic reports filed with the Securities and Exchange Commission. By making these forward-looking statements, the Company undertakes no obligation to update these statements for revisions or changes after the date of this release.

MicroStrategy, MicroStrategy Business Intelligence Platform, MicroStrategy Report Services, MicroStrategy 7, MicroStrategy 7i are either trademarks or registered trademarks of MicroStrategy Incorporated in the United States and certain other countries. Other product and company names mentioned herein may be the trademarks of their respective owners.

Marc Brailov
MicroStrategy Incorporated
(703) 770-1670
mbrailov@microstrategy.com

Source: MicroStrategy

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