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Kronos

A new survey sponsored by The Workforce Instituteâ?¢ at Kronos® Incorporated and conducted by Harris Interactive reveals that people’s work habits have changed as a result of the turbulent economy

CHELMSFORD, Mass. (April 22, 2009) –

A new survey sponsored by The Workforce Institute(TM) at Kronos® Incorporated and conducted by Harris Interactive reveals that people’s work habits have changed as a result of the turbulent economy. Across America, employees want to demonstrate their value to employers and increase the size of their paycheck by putting in extra time at their jobs. According to the survey “Workplace Tug-of-War: Workers Want More Work; Employers Want to Control Costs”, employees want to work more even with an increased workload.
News Facts

* Got work? Employees are feeling the pressure of the current economy and want to work more to protect their job security and earn extra money. Forty-five percent of workers surveyed say they are more willing to take any available and additional shifts because of financial motivations.
* Staying home not an option. Employees are feeling the pressure to go to work. Thirty percent of respondents stated that they are more likely to go to work in this economy regardless of their physical or emotional state, or scheduling conflicts. This kind of mentality can lead to “presenteeism” (when employees are at work but not functioning at full capacity leading to negative repercussions on business performance).
* Moonlighting goes mainstream. Forty-nine percent of respondents have considered taking on a second job in recent months because of financial reasons, while 27 percent said that they are actively applying for or have already secured a second job.
* Conflicting demands. Employees may want to work more, but companies are cracking down on overtime to save on labor costs. Twenty-nine percent of hourly workers eligible for overtime pay say that because of the economy their managers are reducing the amount of overtime they can work.
* Doing more with less. Across the country, workers and organizations alike are being pushed to do more with fewer resources. Thirty-three percent of respondents say their companies have downsized during the past year because of the economy, and 28 percent of respondents say their workload has increased, putting added pressure on employees who are already feeling the financial crunch.

Supporting Quotes

* Joyce Maroney, director of The Workforce Institute, Kronos
“Our Workplace Tug-of-War survey indicates that many folks are taking second jobs to deal with these tough economic times. Managers of multi- job employees often have to deal with more complicated scheduling constraints. Proactively communicating with employees about their scheduling needs and availability can save time on the back-end, as can the use of an automated scheduling solution.”
“The results of this survey clearly indicate that workers are willing to work more to show their dedication and value to their employer. In this shaky financial environment, remaining employed is the number one goal for all workers.”
* Steve Hunt, board member of The Workforce Institute
“During normal economic times, many organizations do not scrutinize overtime costs. As work has slowed down and customer orders have dropped off, there is less of a need for overtime. Companies seeking to control labor costs will benefit from investing in workforce planning and scheduling, rather than paying overtime because of a failure to properly forecast labor demand.”
“Managers who expect their employees to work harder without giving recognition or reward are likely to burn employees out, leading to decreased morale, poor work quality, and turnover.”

Supporting Resources

* About Harris Interactive

Survey Methodology

This “Workplace Tug-of-War: Workers Want More Work; Employers Want to Control Costs” survey was conducted online within the U.S. by Harris Interactive on behalf of The Workforce Institute at Kronos Incorporated between January 30 and February 3, 2009 among 2,241 U.S. adults aged 18 and over among whom 1,265 were employed full-time or part-time. Results were weighted as needed for age, sex, race/ethnicity, education, region and household income. Propensity score weighting was also used to adjust for respondents’ propensity to be online.
About The Workforce Institute

The Workforce Institute was founded by Kronos Incorporated in 2006 as a think tank to provide research and education on critical workplace issues facing organizations around the globe. By bringing together thought leaders, The Workforce Institute is uniquely positioned to empower organizations with the knowledge and information they need to manage their workforce effectively and provide a voice for employees on important workplace issues. A hallmark of The Workforce Institute’s research is balancing the needs and desires of diverse employee populations with the needs of organizations. For additional information, visit www.workforceinstitute.org.
About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2009 Kronos Incorporated. Kronos is a registered trademark and The Workforce Institute is a trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.

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Martin Memorial Health Systems Realizes Fast ROI with Kronos

Hospital saves $600,000 on overtime in one year; gains significantly through swift implementation

San Antonio, Texas (April 15, 2009) –

Martin Memorial Health Systems replaced its previous disparate, partially manual scheduling system with a centralized, automated solution from Kronos® Incorporated and realized ROI within one year of implementation. The Kronos scheduling solution, purchased in July and implemented successfully by November 2007, tightly integrates with the Kronos time and attendance application that the hospital has been using since 2003 and completely automates the scheduling process. As a result, every nursing unit uses a single workforce management system and enjoys the benefits of accurate schedules rid of manual errors.
News Facts

* The fast implementation of the Kronos scheduling solution helped the organization save significantly as the final deployment costs were half of the budgeted amount.
* Additionally, Martin Memorial saved $600,000 in overtime costs within one year of the Kronos implementation and expects to save an additional $380,000 through reduced agency costs.
* Kronos also enables electronic self-service capabilities, boosting staff morale by allowing employees to select their shifts online and eliminating paper schedules.

Supporting Quotes

* Karen Ripper, senior vice president and administrator, chief nursing officer, Martin Memorial Health
“We selected Kronos to have a centralized solution with complete automation and real-time capabilities. Controlling labor costs and boosting staff morale through a fair and consistent system ensures the highest level of productivity, which is essential for quality care delivery. We also achieved swift ROI with Kronos in just one year and we’re looking forward to more results.”
* Brian Graves, global practice leader of healthcare, Kronos
“Martin Memorial Health Systems is committed to embracing the best practices in workforce management to support the delivery of quality care. Simplifying workforce processes, improving workforce productivity, and controlling labor costs are cornerstones of effective workforce management, which the organization has successfully put into effect in just one year. We are committed to helping Martin Memorial for long-term success and productivity gains.”

Supporting Resources

* About Martin Memorial Health Systems

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2009 Kronos Incorporated. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.

Source: Kronos

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Kronos

Recognizing the inherent deficiencies of time and labor products offered by Enterprise Resource Planning (ERP) vendors, local government entities are increasingly turning to Kronos® Incorporated to control labor costs, minimize compliance risk, and improve workforce productivity.

CHELMSFORD, Mass (April 13, 2009) –

Recognizing the inherent deficiencies of time and labor products offered by Enterprise Resource Planning (ERP) vendors, local government entities are increasingly turning to Kronos® Incorporated to control labor costs, minimize compliance risk, and improve workforce productivity.
News Facts

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Local governments are finding that rudimentary time and labor products offered by ERP vendors are unable to meet their requirements. ERP solutions that rely on custom code and scripting languages take longer and are more expensive to implement and maintain. They also waste employees’ and managers’ valuable time by forcing them to live with sub-standard functionality.
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Time and attendance data collection is a common weak point in any government infrastructure, one that usually escapes detection and can leak hundreds of thousands, even millions, of dollars each year. Considering that labor costs represent one of the largest expenses for local governments, time and attendance data collection is a great place to look for quick payback.
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Local governments such as the City of Atlanta (Ga.), City of Dayton (Ohio), City of Denver (Colo.), City of El Paso (Texas), City of Ontario (Calif.), and City of Stamford (Conn.) use Kronos time and attendance solutions to extend the value of their ERP investment.

Supporting Quotes

*
Beth Machann, city controller, City of Denver
“Payroll is typically a local government’s largest expense and even a month’s delay in automating time and attendance can have a significant impact on the bottom line. Kronos helped us orchestrate a swift deployment, which allowed us to plan our budgets more effectively, and also enables us to reign in those budgeted dollars with increased efficiency and reduced payroll errors.”
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Steve Conrad, fiscal systems manager, County of Santa Clara, Calif.
“We’d rather focus our energy on serving our public efficiently than worry about software customization, which is both expensive and time consuming. Kronos helps us track time and attendance information of our diverse and widespread employees and helps us balance the demands of tight budgets and quality service.”
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Lori C. Austin, manager, accounting and finance/CFO, Kansas City Board of Public Utilities
“Our employees benefit tremendously from the enhanced accuracy and predictability that Kronos provides in the area of payroll. And our ratepayers benefit from the reduced costs and increased efficiency through better data acquisition and improved reporting. Given the complexity of our payroll environment, the more rules and issues a time and attendance system can handle, the greater the reduction in error and higher the ROI.”
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Christine Carmichael, director of government industry marketing, Kronos
“Government entities that use Kronos for automated time and attendance rather than an ERP system cite results such as lower software costs, better data acquisition, and less customization. Kronos provides local governments with a completely configurable solution with full workforce management functionality out-of-the-box.”

Supporting Resources

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Kronos recently announced a new integration tool which makes it even easier for organizations to integrate Kronos applications with existing ERP, payroll, and human resources systems (see “Kronos Announces Availability of Workforce Central 6.1”).

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2009 Kronos Incorporated. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.

Source: Kronos

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Southwest General Health Center Saves $10 Million in Annual Staffing Costs with Kronos

Hospital positively impacts bottom line with time and attendance and labor analytics

CHELMSFORD, Mass. (April 02, 2009) –

Challenged by labor costs that were exceeding budgets, Southwest General Health Center chose to implement time and attendance and labor analytics applications from Kronos® Incorporated to collect and analyze productivity data of 2,500 employees.
News Facts

* Prior to Kronos, Southwest General did not have a software solution for managing productivity and labor cost management. It selected Kronos for its depth of functionality and approach to complete automation as a centralized solution with real-time capabilities.
* Southwest General used the Kronos solution to identify cost centers with the highest variances between actual versus budgeted staffing costs. At the top of the list was the Emergency Department, which was exceeding its staffing budget by $25,000 per pay period. Further analysis revealed that the department was basing its staffing needs on historical patient volume data that was outdated. Using high-quality information in the Kronos solution, Southwest General adjusted the department’s staffing levels based on recent patient volume data, and immediately reduced the budget overage by $23,000 per pay period. The staffing changes had no negative impact on care quality or patient satisfaction.
* With increased visibility and control over labor-related metrics, Kronos helped Southwest General improve productivity, avoid over scheduling, and reduce over-payments. As a result of using the Kronos solution, Southwest General has reduced its total labor costs by more than 10 percent, representing a $10 million annual labor cost reduction.
* While salaries accounted for 39 percent of net revenue in 2005, with the help of Kronos, Southwest General lowered the percentage further to 35 percent in 2008.

Supporting Quotes

* Kelly Linson, director of financial services and corporate controller, Southwest General Health Center
“We needed an easy-to-own system to boost our productivity and maintain our competitive edge. Overall, with Kronos we have been able to combat rising supply costs, reduce agency spending, and optimize our staff productivity to deliver quality care.”
* Brian Graves, global practice leader of healthcare, Kronos
“Southwest General has a strong commitment to accountability and high-quality care. Automating with Kronos helps the organization simplify workforce management processes, optimize staff productivity, and make a difference to the bottom line. All these benefits are helping Southwest General to further improve the delivery of its nationally recognized care at a reasonable cost.”

Supporting Resources

* About Southwest General Hospital

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2009 Kronos Incorporated. Kronos is a registered trademark of Kronos Incorporated or a related company. All other trademarks are property of their respective owners.

Source: Kronos

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Kronos

Seven science team members from Kronos® Incorporated will lead panel discussions and deliver research at the Society for Industrial and Organizational Psychology (SIOP) 2009 Annual Conference.

USA (March 30, 2009) –

What:

Seven science team members from Kronos® Incorporated will lead panel discussions and deliver research at the Society for Industrial and Organizational Psychology (SIOP) 2009 Annual Conference.

When:

April 2-4 in New Orleans

Who:

The Kronos science team speaks frequently on a broad range of topics related to industrial and organizational psychology and how it can be applied to the field of selection and hiring. Recognized for their deep expertise, many of the speakers have authored journal articles, books, and encyclopedia entries. In addition to SIOP, they are active members of the American Psychological Association, the Society of Human Resource Management, and Society of Occupational Health Psychology, and are often quoted in the media about issues related to industrial and organizational psychology.

The Kronos science team is delivering six sessions at the SIOP conference:

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Autumn Krauss, Ph.D. and I/O psychologist, will lead a panel discussion on “Performance Management Technology: Advantages, Limitations, and Possibilities.”
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Kristin Charles, Ph.D. and I/O psychologist, and David Scarborough, Ph.D., will co-chair a Forum on “The role of I/O Psychology in Resolving the Healthcare Crisis.”
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Kyle Mack will present his recent study on the “Effects of Corporate Social Irresponsibility on Justice Perceptions and Attitudes.”
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Elizabeth McCune will speak on “Proactive Personality Meta-Analysis: Relationships with Performance and Job Satisfaction.”
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Phillip Mangos, Ph.D. and I/O psychologist, will deliver a presentation on “Innovations in Adaptive Simulation-based Assessment, Training, and Feedback.”
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Aarti Shyamsunder, Ph.D. and I/O psychologist, will lead a panel discussion on “Practical Issues in Developing Construct-based Situational Judgment Tests.”

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2009 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

Source: Kronos

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Kronos

As the U.S. unemployment rate has soared to a 16-year high of 8.1 percent1, service industries that employ a high percentage of hourly workers are experiencing a sharp increase in the number of job applicants

CHELMSFORD, Mass. (March 16, 2009) –

As the U.S. unemployment rate has soared to a 16-year high of 8.1 percent1, service industries that employ a high percentage of hourly workers are experiencing a sharp increase in the number of job applicants. This surge has created a massive hiring challenge for Kronos customers in industries such as retail and hospitality. In 2008, these organizations saw a 40 percent increase in the average number of applications per hire compared with 2007. The challenge is further complicated because these organizations have fewer dollars to spend on technology and solutions to automate the selection and hiring process, but acknowledge that putting the best employees in front of their customers is critical. In response to this dynamic, Kronos® Incorporated today announced the availability of pay-per-hire pricing for its selection and hiring solution targeted at medium to large sized companies.

“The growing misalignment in the applicant-to-job ratio has added complexity for employers seeking to hire the best people,” said Steve Earl, director of marketing at Kronos. “In a down economy, employee selection becomes even more critical because hiring the best employees is imperative to maintaining desirable levels of customer service. By providing the Kronos selection and hiring solution on a pay-per-hire basis, we’re addressing employers’ needs for hiring best-fit employees without a long-term commitment or large up-front costs.”

The first on-demand pricing model of its kind for field and hourly hiring enables organizations to pay only for the hires they make, with minimal up-front investment or long-term financial commitment. Earl added, “The premise of this model is simple: once up and running, if organizations do not hire, they do not pay.”

“Today’s uncertain economic climate has changed hourly hiring for the foreseeable future,” said Lisa Rowan, program director, HR, learning, and talent strategies at IDC. “Faced with more applicants, fewer job openings, and increased applicant diversity, hiring managers stand to benefit from a cost-effective, easy-to-own solution that enables them to find best-fit employees quickly.”

The new pay-per-hire pricing model is also more cost effective for businesses that have cyclical hiring patterns. Many retailers, for example, hire as much as 50 percent of their employees during the months leading up to the holiday season. This new pricing structure from Kronos will enable such organizations to save dollars during months when hiring is at a minimum.
Availability

Pay-per-hire pricing is available now. Call (800) 355-4547 or visit our website for more information.

About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

Footnote 1: Bureau of Labor Statistics of the U.S. Department of Labor, “The Employment Situation: February 2009,”
www.bls.gov/news.release/empsit.nr0.htm, March 6, 2009.

©2009 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

Source: Kronos

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Kronos

Enhancements reduce frontline hiring costs and improve workforce productvity

CHELMSFORD, Mass. (March 09, 2009) –

Kronos® Incorporated today announced availability of Workforce Acquisition(TM) 8.4. The selection and hiring solution enables employers to better predict job performance by applying science to their hiring decisions, ultimately leading to reduced frontline hiring costs and improved workforce productivity.

Workforce Acquisition 8.4 provides hiring managers with enhanced selection tools to help them quickly identify best-fit candidates in today’s rapidly expanding candidate pool. “The application-to-hire ratio — the number of job applicants for each position filled — has shifted sharply higher due to the state of the economy. With more job seekers competing for fewer job openings, the hiring process can be overwhelming,” said Steve Earl, director of marketing at Kronos. “We believe that hiring doesn’t have to be so hard, even in a tough economy. Workforce Acquisition 8.4 includes new capabilities aimed at enhancing the selection and hiring experience for managers and job applicants.”

Major enhancements in Workforce Acquisition 8.4 include:
Advanced selection science for long-term care organizations

In a tough economy, putting best-fit employees in front of customers is critical. The impact of a bad hire in long-term care is far greater than other industries. As a result, managers in long-term care must hire caregivers who are well-suited to the demands of the job and who are less likely to quit.

Workforce Acquisition 8.4 includes an enhanced Frontline Healthcare Assessment built by Kronos scientists specifically for long-term care. This behavioral assessment uses innovative scoring methodologies to produce two results from a single assessment: a prediction of job-fit; and a prediction of retention-related outcomes. These scores are made available immediately to the hiring manager to enhance their ability to select best-fit employees.

According to Lee Ann Lecheler, director of human resources at Cambridge Healthcare, a privately owned and operated community of rehabilitation and healthcare centers in Virginia, “Hiring and retaining the best caregivers who can provide a high quality of care to our residents and their families is critical to our success. The Kronos Frontline Healthcare Assessment has enabled us to create a repeatable, quality-driven process for selecting the best employees across our facilities.”
Support for field/hourly hiring in the UK

Workforce Acquisition 8.4 expands capabilities of the product to support the hiring of field-based employees in the UK. Support for UK-specific postal codes, international telephone numbers, job search by postal code, and applicant pooling functionality help hiring managers minimize the cost and time they spend hiring frontline staff. Online job applications now provide familiar, localized formats for telephone numbers and addresses to applicants in the UK.

After an initial rollout in the U.S. last year, Yum! Brands — parent company of A&W All American Foods, KFC, Long John Silver’s, Pizza Hut, and Taco Bell — launched the Kronos online hiring solution in the UK last month. “An online hiring process that is available 24 hours a day, seven days a week is critical for our geographically dispersed, multi-branded business,” said John Kurnick, vice president, global talent management, Yum! Brands. “Workforce Acquisition will provide a consistent hiring experience throughout our company. We’re delighted to partner with Kronos to deploy this application to our first international business unit.”
Enhanced behavioral interview guide

An enhanced behavioral interview guide enables hiring managers to conduct more effective interviews and more efficient hiring decisions. The interview guide now provides visual indicators when specific follow-up is needed. It displays clear visual links between questions, responses, and follow-up questions, and better identifies marginal responses in the candidate application.
Applying to multiple brands

With new cross-site functionality in version 8.4, hiring managers can quickly and easily move applications from one brand to another without requiring job applicants to complete multiple job applications within the same company. These enhancements improve the candidate’s ability to apply for multiple jobs in less time, and save the hiring manager’s time by enabling them to assign the applicant to a location of a different brand.
Immediate validation of pay rates

Version 8.4 includes a new feature to ensure that the rate of pay being offered to an applicant is in line with the organization’s compensation structure. Hiring managers are notified immediately if they specify a pay rate outside the range for the position.
Personal address validation

Personal address data (city, state, and zip code) can be validated against United States Postal Service postal codes within a hiring workflow. By capturing errors at the source this new feature streamlines background checks and helps prevent errors from making their way into human resource and payroll systems.
Onboarding for salaried positions

Electronic onboarding saves hiring managers time and reduces the error-rates associated with manually completing new-hire paperwork. Workforce Acquisition 8.4 extends this existing capability to salaried recruiting and provides hiring managers and candidates the ability to electronically sign new-hire paperwork. This reduces costs associated with printing and mailing documents such as I-9s, W4s, and other state and customer-specific forms. Four new reports have also been added to help analyze and measure the effectiveness of salaried recruiting within a company.
Availability

Workforce Acquisition 8.4 is available now. Call (800) 355-4547 or visit www.kronos.com for more information.
About Kronos Incorporated

Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce productivity. Tens of thousands of organizations in 60 countries — including more than half of the Fortune 1000® — use Kronos time and attendance, scheduling, absence management, HR and payroll, hiring, and labor analytics applications. To learn how Kronos uniquely delivers complete automation and high-quality information in an easy-to-use solution, visit www.kronos.com.

© 2009 Kronos Incorporated. Kronos and the Kronos logo are registered trademarks and Workforce Acquisition is a trademark of Kronos Incorporated or a related company. All other product and company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

Source: Kronos

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